Payment & Refund Policy

NDUGU DROPSHIP LTD PAYMENT POLICY

Ndugu Dropship Ltd, uses different payment methods depending on your country, these include but not limited to Bank deposit / Transfer, credit cards, Western Union/Money Gramm, etc. Payment terms are agreed upon conditions between two parties that specify how, where and when the agreed price is to be paid, currency, exchange rate, etc.

Our store main currency is US Dollar, depending on your location you will see prices in your local currency and system does conversion automatically. 

In case quotation is in a currency other than USD Dollar, today exchange rate will be provided and the proforma will have a limited expiration period. For more details, contact as on Contact Us

 

NDUGU DROPSHIP LTD REFUND POLICY

Customer can decide to cancel the order and its related payment within 24 hours after payment. However, after that the order will be validated with the product owner / supplier and shipping company, so the cancellation and refund will not be possible. 

Any other cases such as delays in delivery caused by the manufacturer, wrong product delivery, etc  both Ndugu Dropship Ltd and the customer must follow the manufacturer's cancellation & refund policies and other trade laws. Our company responsibility is to avoid such risks and propose different actions if it happens. So, the customer is not alone. For more information, reach as on Contact Us